• Our Solutions
  • Mircom R&D
  • Mircom Group of Companies
  • Service/Technical Support
Our Solutions are aimed at the industries listed in our Product Application Matrix. Mircom can provide full design support for any job and readily supports consulting engineers, end-users, designers, and architects in providing design expertise for their life-safety, communication, and security needs.  If you have a design related question or any other questions please contact us.

Mircom offers full service design and development capabilities for a range of fire alarm control panel, communications, and security products. Mircom employs a complete team of some of the best hardware, software, electronics, and mechanical engineers in the industry. Mircom has a number of PhDs on staff to perform advanced research on control panels, communications protocols, signal processing, and multimedia solutions for the life-safety industry. Mircom heavily invests over 5% of revenue annually on R&D and is in partnership with many Canadian governmental R&D support programs including NSERC, IRAP, MITACS, IRDF, and SR&ED. Mircom has various academic partners across Canada and has design engineers that travel the world to interpret and analyze international requirements for technology in the industry that make our concentration of talent and skills second to none in the industry.

The Mircom Group of Companies
established 1991, is a full service life safety communications and security company which offers products under three distinguished brands – Mircom, Secutron and Summit. Our Mircom and Secutron products are distributed via our branch offices in both Canada and the United States, and through Engineered Systems Distributors (ESDs) across North America and worldwide. The Mircom Group has top 3 market share in Canada for fire alarm control panel equipment, top 5 market share in North America, and top 10 market share worldwide. We have customers in over 50 countries around the globe, and we're growing strong! Mircom offers cost-competitive and feature rich solutions that compare with offerings of our quality competitors including Honeywell, Siemens, Tyco, and United Technologies Corporation. While we prefer you deal with Mircom, we support all manufacturers of Underwriters Laboratories Listed Equipment.
This web site has been designed to fully support your needs for Technical Support. A complete set of documentation (including Data Sheets, Manuals, FAQs and Installation Guides) are posted on each product page. To search product pages, click on 'Products' in the navigation bar above or enter the product model number in the 'Search Field' (top right of page) or Click Here to access Fire products or Click Here to access Communications products.
For a complete list of documentation and software downloads, click on the 'Manuals and Downloads' link at the bottom right of this page. For Return Authorizations, Click Here for Terms and Conditions or Click Here for information regarding the Authorization Process. Click here to access our Technical Support forum.