Mircom

Q. Why can’t residents unlock the door/gate from their units by pressing “9” on their telephones?

A. This may be caused by one of the following:

• Incorrect Main Door DTMF setup.

Solution: While in programming mode, check that the “Main Door” (DTMF) is programmed to digit “9”.

• Improper voltage on the door strike power supply.

Solution: Check for the correct voltage on the door strike power supply.

• The door strike and system (main board) wires may be damaged or loose.

Solution: Check and verify that the door strike and system wires are intact.